To be considered a monthly member, your athlete must be actively attending one of our monthly membership-based programs (COPA Kids, COPA Train or SpeedLab). In addition to weekly training, our members receive perks like discounts towards camps, booking parties and other one-off special events.
To maximize your athlete’s objective development, it requires a consistent schedule and attendance by our members, combined with a progressive and purposeful curriculum from our program leadership. We don’t just want to tell you how your athlete’s improving, we want to show you. Because of this, we require members of our COPA Train, COPA Kids and SpeedLab programs to commit to a minimum of 3 months of membership.
*Policy is currently suspended.
COPA offers the option to freeze your membership at any time. You will not be billed your membership rate during a freeze. All freezes take place at the end of your current billing cycle. In order to freeze your account and not be billed again, all freeze requests must be submitted a minimum of 3 business days before your next bill date (if you are unsure of your bill date, please ask at the front desk or contact Member Services). Freeze/unfreeze requests must be submitted by filling out the request form found at copastc.com/account-requests. Freeze requests made by email or phone will not be accepted. All freezes must be in effect for at least 30 days before you can unfreeze your athlete’s account. Exclusions: Members are not eligible for any freeze if they have a past due/overdue balance on their membership.
All cancellations require a minimum of 3 business day’s notice. Cancellations will be effective at the end of your current billing cycle and your athlete is welcome to attend their scheduled classes through this date. No refunds will be provided. Cancellation requests must be submitted by filling out the request form found at copastc.com/account-requests.
Our scheduled Holiday closure dates are listed below. If your session(s) fall on these days, your session will not occur. Our current monthly membership rates take into account the scenario that your session falls on one or more of the holiday closure dates, therefore, make-up class credits will not be provided.
July 4th – July 9th
Friday after Thanksgiving
December 24th-January 1st
In accordance with the latest guidelines from Contra Costa County, COPA STC will no longer be requiring proof of vaccination for anyone entering its facility. Vaccinated patrons are not required to wear a mask. All unvaccinated patrons will still be required to wear a mask at all times while at COPA STC. For more information, please visit www.coronavirus.cchealth.org
Each member will be charged an initiation fee of $100.00 upon signing up for a COPA STC membership. This policy is currently waived for any first-time members (policy subject to change at any time). Any member that has chosen to cancel a membership and then re-register will be subject to this initiation fee.
Although all memberships are on an auto renewal schedule, we understand that you may need to change your credit card information from time to time. Please call to update your credit card information when necessary.
If any credit card charge payable to COPA STC is not honored, Management will contact you to resolve the issue by phone or email. If the issue is not resolved within seven (7) days, Management will assess a $25.00 charge for each credit card rejected and collect the current and past-due balance in any subsequent month. To the extent that Buyer and Member is not the same person, Member shall be obligated to make all payments that Buyer fails or has failed to make (including past and future payments for use of COPA STC).
You will not be permitted access to enter COPA STC until all fees are current. To the fullest extent permitted by law, you are obligated to pay any collection and/or legal costs incurred by COPA STC for collection of any fees. COPA STC reserves the right to charge balances and overdue balances to their current account under the EFT Authorization.
COPA STC may, at its option, terminate your membership if: (a) you fail to make timely payment under any payment plan; (b) you fail to follow COPA STC’s Membership Rules and Regulations or this Agreement; or (c) your conduct is improper or harmful to the best interests of COPA STC or its members. You will be notified of the termination of your account by phone or email to the information entered when registered. Termination for cause is effective on the date COPA STC first contacts you. You remain financially responsible for all dues and charges incurred until the date of termination and through your 3-month minimum commitment.