SESSION RE-SCHEDULING: Members of COPA Train, COPA Kids and COPA SpeedLab are entitled (subject to availability) to re-schedule a specific number of sessions in a calendar month based on their membership level. For a session to be eligible for re-scheduling, a session must be cancelled a minimum of twenty-four (24) hours prior to the original scheduled session time. All re-scheduled sessions must be scheduled and used by the conclusion of the following calendar month. Permitted Re-Schedules DO NOT roll over from month to month. All permitted re-schedules expire at the end of the calendar month. Only currently active and paid customers may use rescheduled sessions. If a membership is frozen, terminated, has an overdue balance or for any other reason is not active they will not have the ability to use a reschedule. The number times you are permitted to reschedule per month is directly correlated to the number of times you typically attend a program per week. If you attend a small group program or kids class once per week, you are permitted one reschedule per month for that particular program. If you typically attend a small group program or kids class twice per week, you are permitted two reschedules per month for that particular program (and so on).
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